Frequently Asked Questions
If you have a question that is not answered here, please contact us. We will be glad to answer your questions.
Who can get a wig?
If you've lost your hair due to illness, you are eligible to get a wig from Ruth's Free Wig Closet.
I've lost my hair, but I don't have cancer. Can I get a wig?
Yes! Women with thyroid issues or alopecia, along with any other health problem that causes hair loss, are eligible to receive a wig from Ruth's Free Wig closet.
I live far away, can I get a wig from Ruth's Free Wig Closet?
We are happy to send a wig anywhere in the United States or Canada, even if you can't visit us in person. If you're interested in receiving a wig through the mail, please start by looking at Paula Young Wigs. From this site, you can choose a color, style, and learn how to properly measure yourself for the right size wig. Send us this information, and we will find the wig that matches your needs. Please make sure to include your contact and shipping information when you contact us, so we can clarify any questions and ship your wig as soon as possible.
Are the wigs and hats really free?
Yes! Through the generosity of our many donors, the wigs, hats, scarves, and caps are totally free.
Do I need a referral from my doctor?
No. We are not billing insurance for this service, so a referral from a doctor is not necessary. We operate on a foundation of trust at Ruth's Free Wig Closet.
Are my donations tax deductible?
Yes! In 2010, Ruth's Free Wig Closet became a 501(c)(3) nonprofit organization, which means that any donation you make to us is eligible for a deduction on your taxes. You will be given a receipt when you donate, please save that receipt for tax purposes.
Do you accept donations of money?
Yes, absolutely. Sometimes we find that we have a lot of wigs in one color, but hardly any in another color. Donations of money can help us to offer a wider selection of wigs to better suit all of our clients.
Do you accept donations of new wigs?
Absolutely! We will gladly accept any wig that comes to us, and we're glad to offer many options to each woman who comes looking for a wig.
Do you accept donations of used wigs?
Yes we do! If you have a wig in usable condition that you no longer need, we would love to give it a new purpose. We will clean your wig and get it ready for its new wearer. You can drop it off in person, or mail it to us. If you mail it, please provide your contact information so we may send you a receipt for tax purposes.